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Privacy policy

EKET.LT privacy policy

General provisions

1. “WWW.EKET.LT” PRIVACY POLICY
1.1 Processing of personal data

When you use the website www.eket.lt, its controller UAB “4MARK”, legal entity code 302985382 (the Company), respecting your right to privacy and personal data protection, undertakes to process your personal data properly and in accordance with legal requirements and this Privacy Policy.


1.2 Purpose of the Policy

This Privacy Policy defines how and which of your personal data are processed when you use the www.eket.lt website and what rights you have. Please read this Policy carefully.


1.3 Data controller

The data controller is UAB “4MARK”. Contact details: email [email protected], phone +37068586980, address S. Stanevičiaus g. 8-11, Vilnius.


1.4 Definition of personal data

Personal data means any information about an identified or identifiable natural person who can be identified, directly or indirectly, by reference to identifiers such as name and surname, identification number, location data, online identifier, or one or more factors specific to the person’s physical, physiological, genetic, mental, economic, cultural or social identity.


1.5 Processing principles

The Company processes your personal data only on lawful grounds, for lawful purposes and by lawful means, adhering to the principles of lawfulness, fairness and transparency, and only to the extent necessary to achieve legitimate aims.


1.6 Data accuracy and security

The Company ensures that personal data are accurate and correct and, if not, are updated; they are also stored for defined periods and no longer than required for the purposes for which they were collected and processed.

Purposes of processing

2. WHAT PERSONAL DATA WE PROCESS AND FOR WHAT PURPOSES
2.1 For provision of services

When you seek to conclude a contract with the Company (create an account), conclude it and/or use the services at www.eket.lt, the Company collects and processes personal data that you provide yourself and/or that are provided by other entities (e.g., Facebook, Google) when registering and/or using the services.

2.1.1 Processed data

Name, surname, email address, date of birth, phone number, IP address.


2.1.2 Retention period

No longer than 3 (three) years from the last account login.


2.2 For payment accounting

To comply with financial accounting laws, the Company issues, receives, stores and otherwise processes accounting data (e.g., invoices, data on payments made by you, etc.). For this purpose, personal data may be obtained from other entities (e.g., banks, payment institutions) and transferred to processors (e.g., accounting service providers), and stored for the periods set by law.

2.2.1 Processed data

Name, surname, date of birth, payment account, payment card and/or other payment instrument data, contact details.


2.2.2 Retention period

Stored for the periods established by law.


2.3 For direct marketing

To send various newsletters, offers, inform you about promotions, new services, congratulate you on your birthday, etc., the Company processes only the personal data received from you.

2.3.1 Processed data

Name, surname, email address, phone number, date of birth.


2.3.2 Retention period

Personal data processed for direct marketing are stored until you withdraw consent or unsubscribe. You can withdraw consent at any time by emailing [email protected].


2.4 For website improvement

To improve and develop the www.eket.lt website and to respond to your inquiries submitted via this site, the Company processes personal data collected when you use this website. These data are obtained when you use www.eket.lt and/or third‑party websites, including through the use of cookies or similar technologies.

2.4.1 Processed data

Browser type, IP address, device identifiers, information about cookies and other technical data.

Cookies

3. USE OF COOKIES
3.1 Definition of cookies

Cookies are small text files stored on your computer or mobile device when you visit websites. Cookies help the website remember your preferences and provide a personalized experience.


3.2 Types of cookies

The website uses the following types of cookies:

3.2.1 Strictly necessary cookies

Strictly necessary cookies are required for the website to function. They ensure core site functionality and security.


3.2.2 Functional cookies

Functional cookies help remember your preferences and provide enhanced features.


3.2.3 Analytics cookies

Analytics cookies help us understand how visitors use the site so that we can improve it.


3.2.4 Advertising cookies

Advertising cookies are used to personalize advertising and measure its effectiveness.


3.3 Cookie management

You can manage the use of cookies through your browser settings. Note that disabling some cookies may affect the functionality of the website.

Your rights

4. YOUR RIGHTS
4.1 Definition of rights

When processing personal data, the Company ensures your rights provided by law, which include:

4.1.1 Right to be informed

to know (to be informed) about the processing of your personal data;


4.1.2 Right of access

to access personal data processed by the Company;


4.1.3 Right to rectification

to request the rectification, supplementation or clarification of inaccurate or incomplete personal data;


4.1.4 Right to erasure

to request deletion of personal data when they are no longer necessary ("right to be forgotten");


4.1.5 Right to destruction

to request destruction of personal data if they are processed unlawfully or when you withdraw consent;


4.1.6 Right to withdraw consent

to object to the processing of personal data or withdraw previously given consent;


4.1.7 Right to restriction

to request restriction (except storage) of processing during disputes or to verify lawfulness/accuracy, and where the Company no longer needs your personal data but you do not want them destroyed;


4.1.8 Right to data portability

to request to receive your personal data and/or transfer them to another controller if technically feasible;


4.1.9 Right to lodge a complaint

to lodge a complaint with the State Data Protection Inspectorate.


4.2 Exercising rights

Requests and questions related to exercising your rights (e.g., to access your personal data) can be submitted to the Company by email at [email protected]. When you contact us with questions about personal data processing, the Company may ask you to provide documents proving your identity.

Contacts and validity

5. VALIDITY OF THE PRIVACY POLICY AND CONTACTS
5.1 Validity of the Policy

The Privacy Policy is considered valid from the date of its publication on the website.


5.2 Changes

All additions and/or amendments to the Privacy Policy will be published on this website; we recommend reviewing it regularly.


5.3 Notifications

If necessary, the Company will inform you personally about additions and/or amendments to the Privacy Policy.


5.4 Contacts

For all requests, complaints and questions related to this Privacy Policy and the processing of your personal data, please contact the Company: by email - [email protected]; by post - UAB “4MARK”, S. Stanevičiaus g. 8-11, Vilnius.

Driving school catalog

6. PRIVACY POLICY FOR THE DRIVING SCHOOL CATALOG AND BOOKING SERVICES
6.1 General provisions

This version is effective from 11 August 2026.

6.1.1 Application of this Chapter

This Chapter describes how the Company processes personal data of persons who use the driving school catalog operating on the Website, submit inquiries about driving school offers and/or make reservations (hereinafter in this Chapter – Consumers, “you”).


6.1.2 Legal basis

The personal data referred to in this Chapter are processed in accordance with the General Data Protection Regulation (EU) 2016/679 (hereinafter the GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts.


6.1.3 Relationship with the rest of the Policy

The provisions of this Chapter supplement the other provisions of this Privacy Policy and apply together with them insofar as they relate to the driving school catalog, inquiry and booking services. Terms used in this Chapter have the same meaning as in Chapter 6 of the Website terms of use (hereinafter the Terms).


6.1.4 Necessity of data

Providing personal data is necessary for us to select driving school offers for you and to complete a reservation. Without the required data (for example, contact details), we will not be able to provide these services.


6.2 What personal data we process

In the context of the driving school catalog and booking services, we process the following personal data:

6.2.1 Inquiry data

First name, last name, phone number, email address, city, preferred driving category, gearbox type, preferred training start date, and other preferences and notes stated in the inquiry.


6.2.2 Offer and reservation data

Offers selected and provided to you, the chosen driving school, reservation date and status, reservation fee amount, payment date, method and status, and refund data. The Company does not collect or store payment card or bank login data – these are processed by the payment institution providing payment services.


6.2.3 Communication data

Content of correspondence with you by email, phone or messages, and notes about conversations related to your inquiry, offers and reservation.


6.2.4 Technical data

IP address, device and browser information, and data from cookies and similar technologies (see Chapter 3 of this Policy).


6.3 Purposes and legal bases of processing

In the cases specified in this Chapter, we process your personal data for the following purposes and on the following legal bases:

6.3.1 Selecting offers

Purpose: selecting and providing driving school offers based on your inquiry. Data processed: inquiry and communication data. Legal basis: conclusion and performance of a contract (GDPR Art. 6(1)(b)).


6.3.2 Performing a reservation

Purpose: performing a reservation and transferring data to the selected driving school. Data processed: inquiry, offer and reservation data. Legal basis: performance of a contract (GDPR Art. 6(1)(b)).


6.3.3 Payment administration

Purpose: administering payments, reservation fee refunds and accounting. Data processed: reservation and payment data. Legal basis: performance of a contract and legal obligations (GDPR Art. 6(1)(b) and (c)).


6.3.4 Handling requests and claims

Purpose: handling requests and claims and protecting the Company’s rights. Data processed: all data referred to in this Chapter. Legal basis: legitimate interest (GDPR Art. 6(1)(f)).


6.3.5 Service quality assessment

Purpose: assessing service quality (invitation to leave a review about the service). Data processed: contact and reservation data. Legal basis: legitimate interest (GDPR Art. 6(1)(f)).


6.3.6 Direct marketing

Purpose: direct marketing (newsletters, offers). Data processed: first name, email address, phone number. Legal basis: your consent (GDPR Art. 6(1)(a)). You may withdraw consent to direct marketing at any time (by clicking the unsubscribe link in a newsletter or by contacting [email protected]); withdrawal does not affect the lawfulness of processing carried out before withdrawal.


6.3.7 Automated decisions

We do not take automated decisions that produce legal effects concerning you or similarly significantly affect you, including profiling.


6.4 To whom we transfer your data

We may transfer your personal data to the following recipients:

6.4.1 Driving schools

Your first name, last name, contact details (phone number, email address) and inquiry content (selected criteria, preferences, reservation information) are transferred to those driving schools that are selected based on your inquiry and/or whose offer you have reserved, to the extent necessary to prepare an offer, complete the reservation and conclude a training agreement with the school. Schools may contact you directly.


6.4.2 Schools as independent controllers

A driving school that receives your data further processes them as an independent data controller under its own privacy terms and applicable law. We recommend reviewing the privacy information of the school you choose.


6.4.3 Service providers

Service providers (processors) that provide the Company with IT, website hosting, email, communication, accounting and similar services. These persons process data only in accordance with the Company’s instructions and concluded contracts.


6.4.4 Payment institutions

Payment institutions through which payments and refunds are made; they process your payment data as independent data controllers under their own rules.


6.4.5 State authorities

Competent state authorities – where required by law, as well as persons providing legal services, to the extent necessary to protect the Company’s rights.


6.4.6 Transfers outside the EU/EEA

Personal data are processed within the territory of the European Union / European Economic Area. If certain service providers were to process data outside it, this would be done only with appropriate safeguards under Chapter V of the GDPR (for example, an adequacy decision of the European Commission or standard contractual clauses).


6.5 How long we store data

We store driving school catalog and booking service data for the following periods:

6.5.1 Inquiries and reservations

Inquiry, offer, reservation and related communication data are stored for 3 (three) years from the provision of the service or your last active action (taking into account possible limitation periods for claims).


6.5.2 Payments and accounting

Payment and accounting documents are stored for the periods set by legal acts (usually 10 years).


6.5.3 Direct marketing

For direct marketing purposes, we process data until consent is withdrawn, but no longer than 3 (three) years from the date of consent, unless you renew consent.


6.5.4 Destruction of data

After the retention period ends, data are destroyed or irreversibly anonymised. Data may be stored longer if required by legal acts or to resolve an ongoing dispute.


6.6 Your rights

When using the driving school catalog and booking services, you have all the rights specified in Chapter 4 of this Policy, including the right to:

6.6.1 Access your data

Access your personal data and obtain a copy of them.


6.6.2 Rectify data

Request rectification of inaccurate or incomplete data.


6.6.3 Erase data

Request erasure of data (the “right to be forgotten”) where the grounds set out in Article 17 GDPR apply.


6.6.4 Restrict processing

Restrict processing of data in the cases set out in Article 18 GDPR.


6.6.5 Data portability

Data portability (to receive data processed on the basis of a contract in a structured, machine-readable format).


6.6.6 Object to processing

Object to processing based on legitimate interest, including an unconditional right to object to processing for direct marketing purposes.


6.6.7 Withdraw consent

Withdraw consent given at any time.


6.6.8 Exercising rights

To exercise your rights, you may contact us by email at [email protected]. We may ask you to verify your identity. We will respond no later than within 1 (one) month of receiving the request; due to the complexity of the request or the number of requests, this period may be extended by a further 2 (two) months, of which you will be informed.


6.6.9 Right to lodge a complaint

If you believe that your personal data are processed in breach of legal acts, you have the right to lodge a complaint with the State Data Protection Inspectorate (L. Sapiegos g. 17, 10312 Vilnius, phone +370 5 271 2804, email [email protected], website vdai.lrv.lt). In all cases, we invite you to contact us first – we will seek to resolve the matter amicably.


6.7 Data security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, disclosure or unauthorised access. Access to data is granted only to persons who need it to perform their job functions and who are bound by confidentiality.


6.8 Final provisions

We may update the provisions of this Chapter (for example, if legal acts or services change). The current version is published on the Website; in the event of material changes, we will inform you additionally.

6.8.1 Updates

We may update the provisions of this Chapter (for example, if legal acts or services change). The current version is published on the Website; in the event of material changes, we will inform you additionally.


6.8.2 Contacts

For all questions related to personal data processing, you may contact: UAB “4MARK”, S. Stanevičiaus g. 8-11, Vilnius, email [email protected], phone +370 685 86980.

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